Support

ExpLife is coming soon to the App Store and Google Play. This site will link to both as soon as it's out.

It comes from ExpLife <no-reply@mail.explifeplus.com>. Check your spam or junk folder. If the link has expired, sign up again with the same email address to get a new one. If that doesn't work, email us.

Every activity earns 10 points, plus 1 point for every 5 minutes you spend on it. Each piece of gear you bring earns 5 more, for up to three items. Checking in at a venue earns 25, or 50 with the event's gate code, and every badge adds bonus points. Every 100 points is a new level. There's a worked example on the home page.

Your streak counts the days in a row with at least one activity. It holds until the end of the day after your last activity, so if a whole day passes with nothing logged, it starts again from your next activity. Badges you've already earned stay earned.

Only to check you in at a venue, and only when you choose to. ExpLife reads your location once, works out how far you are from the venue, and keeps that distance, not your coordinates. It never tracks you in the background. You can say no and use everything else in the app.

A short code shown at the venue during an event. Entering it when you check in shows you were at that event and earns 50 points instead of 25. A code works from 2 hours before the event starts until an hour after it ends.

To scan the barcode on gear you add to your inventory. Only the barcode number is kept; the picture isn't stored or uploaded. You can type the details in by hand instead.